Policies

All Sales Final • No Returns • No Refunds

Please Note: Because we are selling through multiple channels, items may sell out before we can remove them from our site. Orders are processed as they are received, and you will receive a prompt refund for any sold-out items. Refunds will be made by the original payment method. We will do our best to match dye lots, but cannot guarantee it. Some yarns may be unlabeled.


Shipping Policies

We offer all US Continental shipping for free! Your order will be filled as promptly as possible, usually within two business days. We will notify you as soon as possible of any delays. Orders are shipped USPS- First Class/Priority Mail which takes up to 2 – 7 business days. Larger orders are shipped UPS-ground, which takes up to 1 week. International shipping rates are a flat $20. for Canada, and a flat $30. fee for the rest of the world. Once we have delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties. Be Sweet is not responsible for any fees charged by customs or any delays due to customs.

Please feel free to contact us for other special shipping requests. Special requests and return shipping are not covered under our free shipping policy.

To ensure that we can continue to offer our customers *Free Shipping, there is a flat $10 shipping fee for shipping exchanges. The shipping fee will automatically be deducted from your store credit. You will receive notification via email.

Privacy

We respect your privacy and do not sell or distribute any customer information under any circumstances. This includes our mailing list as well as your email information, and any personal information.

Gift Wrap

Gift-wrapping is available upon request for an additional fee of $10. Please fill out our contact form, and tell us your order number and requests.

Sales Tax

Orders shipped to California will incur a 9% sales tax.

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Contact Us

Mango Moon Yarns
312 S Elm Street
Owosso, Michigan 48867

(989) 723-5259